Returns & Exchanges

At Hestia, we want you to be completely satisfied with your beauty ritual, which is why we offer a 30-day return policy for most skincare and cosmetic products. If a product doesn't meet your expectations, we are here to ensure a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring that products are unopened or gently used according to our safety guidelines.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or store credit will be processed within 5 to 7 business days.